Relocation Advisors Group Inc. Professional Policies and Services

Our Professional Policies and Services

We Promise to Provide:

No DUAL Agency (unlike if you had used a "buyers agent")
100% Buyer Representation
At Least $10,000 in Documented Savings - or We Will Give You an Extra $1,000 at Closing.
A Compensation Arrangement Where We Make More When We Get You a Better Purchase Price (Unlike Other Agents or Companies)
We Will Not Accept Listings
Honest Property Evaluation
Access to All Home Listings - Including FSBO properties and new construction and ALL MLS listed properties
Statistical Property Price Analysis - Done Like an Appraiser Does It - Taking Into Account Comparable Sales and the Minor Variences in Each Home
Negotiation for Best Price/Terms
Certified Home Inspector Referrals (that provide you with very detailed, "non-sugar-coated" property inspections and reports)
Lender Referrals (that can save you thousands of dollars)
Attorney Referrals (that can make you many hundreds or thousands of dollars)
Ensure Purchase Terms Followed
Taking Care of all the Details to Move You Smoothly to Closing

Confidentiality: We won't tell the seller, his agent, or anyone else anything you don't want them to know. We won't reveal your negotiating strategy, financial position or top price.

Accessibility: We will show you every property that might be suitable. We will not avoid so-called troublesome properties such as renter occupied, for sale by owner, foreclosures, probate and government-owned.

Reasonable Care: We'll use our expertise, negotiating skills and knowledge to your benefit. We will make available lists of qualified experts, such as property inspectors, termite companies, lenders and insurers.

Loyalty: You'll have our undivided loyalty. We can show you any property and we can negotiate on your behalf without prejudice because we do not list property for sale.

Obedience: You're the boss! we'll obey your lawful instructions in dealing with your real estate business. We will give helpful advice so you can make informed decisions.

Accountability: We'll account to you for any money or property we handle for you.

Disclosure: We will tell you everything we know or can learn - good or bad about the property, its value, or the seller's motivations. We will run a comparable market analysis, so you will know if the property is priced above or below the current market for the neighborhood.

Because we do not list homes for sale, we have no financial interest in which home you buy. We will provide you an overview of the entire market with the certainty that we will not try and steer you to a home listed by a particular brokerage. Our only goal is that you buy the best possible home for you, at the lowest possible price.

After we meet with you, and assuming we accept you as our client - the first thing you will need to do is to get pre-approved by a loan officer. Your pre-approval means that we won't be looking at homes that are out of your true price range - wasting your time and ours. You will also have more power in negotiations when we write a contract that is backed by a pre-approval letter.

If you want to search the Multiple Listing Service (MLS) now - you can - but it isn't nearly kind of refined/exact/complex search we will set up for you - on a personal web page, just for you - when you become our client.

We also expand the search to other types of properties - including for-sale-by-owner, pre-foreclosures, foreclosures and providing pre-construction pricing "intelligence" for new construction.

Our job goes beyond just searching for the right property for you - and finding it. It also involves complex research to determine the seller's situation, the neighborhood and community market situation, and creating a negotiation and financing strategy for you that works, as well as providing complimentary post-sale Lifestyle services.

SERVICES PROVIDED IN THE INITIAL INTERVIEW PHASE

Our Agents disclose that they are an Exclusive Buyer Agent, and they define their agency relationship to you. They will explain how different agency relationships may affect the level and type of service you may receive from a real estate agent.
Our Exclusive Buyer Agents enter into a written Agency Agreement with their Buyer-Clients. The agreement will include beginning and ending dates, the service fee structure and payment method, and the responsibilities of both parties.
Our Exclusive Buyer Agents will make themselves available to their Buyer-Client in a timely manner.
Our Exclusive Buyer Agents will pledge absolute confidentiality to a Buyer-Client when representing them, thereby protecting that Buyer-Client's ability to negotiate all aspects of the transaction.
Our Exclusive Buyer Agents will counsel a Buyer-Client regarding their financial qualifications and will assist that Buyer-Client in seeking and working with mortgage lenders. Our Exclusive Buyer Agents will not direct their Buyer-Client to any one lender, but instead will assist him/her in evaluating lenders based on their customer service levels or personality-fit with the client, as well as having an array of loan programs to choose from, that have low interest rates and costs for the buyer's given situation.
Our Exclusive Buyer Agents will assist their Buyer-Client in seeking and working with, excellent Real Estate attorneys.

SERVICES PROVIDED IN THE GENERAL PROPERTY SEARCH PHASE

Our Exclusive Buyer Agents will discuss objectives and preferences in property styles, age, floor-plans, and so forth with a Buyer-Client, then develop from this information a suggested property profile for him/her.
Our Exclusive Buyer Agents will provide their Buyer-Client with information about the communities and community amenities, neighborhoods and neighborhood amenities, and other information.
With a Buyer-Client's target property profile in mind, our agents will search the real estate market, including properties offered by "for sale by owners" and builders, to locate properties to show that Buyer-Client.
Our Exclusive Buyer Agents will provide near real-time updates to the Buyer-Client by setting up a personal web page for them - showing them properties that meet their criteria from a near "real time search of the entire multiple listing system (MLS)." Via their own password-protected web page - Buyer-Clients receive color pictures of homes, along with the home's data such as price, days of market, room sizes, features etc. They will also receive "satellite shots" of the local topography, and sometimes, neighborhood views. If any homes meeting the criteria are new on the market - our buyer client is automatically alerted via e-mail. Buyer-Client can annote comments about each property and mark "Interested" or "Maybe" or "Not Interested" on each property - which our Exclusive Buyer Agent can view online.
Our Buyer-Clients will receive full information sheets on each home, as they are toured, when available, and will be informed of what the seller's "co-op" is, for any property, prior to making an offer.
If you like - we'll research homes for you - that have been on the market for awhile - where the seller may be very flexible, or look for homes that have recently been "price reduced." We'll even help arrange a "no-money-down" deal if necessary. Have you been told by an agent that a "no-money-down" is impossible? It isn't!

SERVICES PROVIDED IN THE PROPERTY SELECTION/CONTRACT OFFER PHASE

Our Exclusive Buyer Agents will discuss and evaluate the properties viewed with their Buyer-Client, comparing each property shown with their initial specifications.
Before preparing an offer to purchase, our Exclusive Buyer Agent will inform a Buyer-Client about any defects or problems he/she has observed or in any way discovered regarding the target property. Our Buyers Agent will honestly explain the advantages and disadvantages of each property our Buyer-Clients consider.
Before preparing a contract offer on behalf of their Buyer-Client, our Exclusive Buyer Agent will prepare a comparative market analysis, including explanations and documentation, to determine the target property's approximate market value - and adjust the analysi for any minor variations in property characteristics - like an appraiser does. Our Exclusive Buyer Agent will not prepare an offer to purchase a property he/she has not personally seen with the client.
Before a Buyer-Client signs an offer to purchase, our Exclusive Buyer Agent will provide the Buyer-Client with an estimate of closing costs and, whenever possible, with the truth-in-lending estimate provided by the mortgage company.
Our Exclusive Buyer Agent will counsel his/her Buyer-Client and explain the choices available in completing a real estate contract. This real estate counseling is based upon a Exclusive Buyer Agent's experience in negotiation and real estate business decisions and is not legal advice. Legal matters should be identified and a Buyer-Client advised to seek legal counsel where appropriate.
Our Exclusive Buyer Agent will prepare the contract offer on a form which has been designed to protect a Buyer-Client's interest.
Our Exclusive Buyer Agent will develop contract negotiation strategies with their Buyer-Client, establishing pre-set limits on key points of negotiation when that Buyer-Client wishes to do so. Our Exclusive Buyer Agent will actively negotiate only on behalf of their Buyer-Client. Our Exclusive Buyer Agent will present all counter-offers by the seller in a timely manner to their Buyer-Client.
Before submitting a contract offer to a Seller, our Exclusive Buyer Agent will counsel their Buyer-Client regarding the time requirements specified in the contract and will encourage that Buyer-Client to have professional inspectors inspect the property if the contract is accepted. We will book the appointment for the inspection with the inspector if our Buyer-Client requests this no-cost service.

SERVICES PROVIDED IN THE ESCROW-TO-CLOSING PHASE

Our Exclusive Buyer Agent will counsel a Buyer-Client about the types of home inspectors, the suggested criteria for selecting home inspectors, and the comparative costs of inspection services. Our Buyer-Client will be responsible for selecting their real estate inspector. Our Buyer Agent will encourage his/her Buyer-Client to be present during inspections.
Our Exclusive Buyer Agent will notify a Seller or a Seller's Agent in writing of inspectors' findings and of corrections/repairs mandated by a Buyer-Client. Our Buyer Agent will specify a Buyer-Client's desire to proceed or cancel the purchase contract whenever such notification is required.
Our Exclusive Buyer Agent will maintain contact with the Buyer-Client's title company and mortgage company to make sure that the Buyer-Client's interests are being protected.
Our Exclusive Buyer Agent will review a settlement statement with their Buyer-Client at or before closing, if possible.
Our Exclusive Buyer Agent will accompany their Buyer-Client on a property walk-through before closing.
Our Exclusive Buyer Agent will attend a closing with their Buyer-Client. Our Buyer Agent is prepared to support their Buyer-Client's position at closing.
Our Exclusive Buyer Agent will keep records of transactions for a reasonable period of time, and will provide this information to their Buyer-Client on request.